Welcome to the website operated by KELVANTA COMMERCE LLC (hereinafter referred to as “we” or “the Company”). By accessing this website, purchasing products, or using related services, you acknowledge that you have read, understood, and agreed to be bound by the following terms and conditions.
If you do not agree to these terms, please do not use this website or purchase our products.
1. Product Sales
This website offers luggage, travel accessories, and other related consumer products.
Unless otherwise required by law or in the event of a manufacturing defect, products sold by us are final sales. Once a product is sold, we do not provide indefinite replacement, reuse, or other ongoing services.
If a product exhibits a manufacturing defect under normal use, please contact us in accordance with our return and refund policy, and we will handle the matter based on the specific circumstances.
2. Orders and Payment
By submitting an order, you confirm that the order details and shipping information provided are accurate and complete.
We accept the payment methods displayed on the website’s checkout page. All payments must be validly authorized before an order can be processed.
To the extent permitted by law, we reserve the right to cancel or refuse orders for the following reasons:
Product out of stock;
Obvious errors in product information or pricing;
Payment not authorized;
Suspected fraud or unauthorized transactions;
Delivery address is undeliverable;
Other reasonable grounds related to order processing.
If an order is cancelled after payment has been made, we will refund the corresponding amount in accordance with applicable payment processing procedures.
3. Product Pricing
The final price of products on the website is as displayed on the checkout page.
We reserve the right to modify product prices, promotions, and product information to the extent permitted by law. Price changes will not affect orders that have already been confirmed, unless otherwise required by law or agreed upon by both parties.
4. Product Information
We strive to ensure the accuracy of product names, images, descriptions, specifications, and other information on the website; however, visual appearance may vary due to device differences, screen settings, or other technical factors.
To the extent permitted by law, we do not guarantee that all product information on the website is entirely free from errors or omissions at all times.
5. Intellectual Property
Content on this website—including but not limited to text, product images, graphics, page designs, logos, trademarks, product descriptions, website layout, and other materials—may be protected by applicable copyright, trademark, and other intellectual property laws. Unless expressly authorized by us or the relevant rights holders, you may not copy, modify, distribute, sell, republish, publicly display, or otherwise commercially use the protected content of this website.
Third-party trademarks, brand names, or other intellectual property used on this website belong to their respective owners.
6. Rules of Use
You agree to use this website in a lawful and reasonable manner and shall not:
violate any applicable laws or regulations;
access or interfere with the website’s systems without authorization;
upload malware or other harmful programs;
attempt to obtain unauthorized information regarding other users or the company;
use false or fraudulent information to place orders;
use the website in a manner that could harm the interests of the website, the company, or other users.
7. Returns and Product Defects
Except as otherwise required by applicable law, product sales are subject to our published return and refund policies.
If you receive a product with a manufacturing defect, please contact us promptly and provide your order details along with information demonstrating the issue.
Depending on the circumstances, we may request photographs of the product, the order number, or other reasonable information to assess the issue.
8. Disclaimer
To the maximum extent permitted by applicable law, this website and its content are provided on an “as-is” basis.
We do not guarantee that the website will operate continuously, be error-free, or be entirely free from technical malfunctions.
Nothing in these terms is intended to exclude or limit consumer rights that cannot be excluded or limited under applicable law.
9. Limitation of Liability
To the maximum extent permitted by applicable law, KELVANTA COMMERCE LLC and its affiliates shall not be liable for any indirect, incidental, special, or consequential losses arising from the use of this website or the purchase or use of products.
To the extent permitted by law, our total liability regarding a specific order or product shall not exceed the amount you actually paid for the order giving rise to such liability.
The foregoing limitations of liability do not apply to liabilities that cannot be limited under applicable law, including liabilities that cannot be excluded or restricted by law.
10. Dispute Resolution
In the event of a dispute between you and KELVANTA COMMERCE LLC regarding this website, an order, or a product, the parties shall first attempt to resolve the matter through good-faith negotiation. You may contact us to submit a dispute or complaint.
If a dispute cannot be resolved through negotiation, either party may—to the extent permitted by applicable law—seek resolution through a court of competent jurisdiction or other legally available dispute resolution procedures.
These Terms do not limit any non-waivable rights that consumers may have under applicable law.
11. Governing Law
Except as otherwise provided by applicable law, these Terms are governed by and construed in accordance with the laws of the State of Ohio, USA, without regard to its conflict of law principles.
These Terms are not intended to exclude or limit any non-waivable rights granted to consumers by the laws of their state of residence.
12. Modifications to Terms
We may update these Terms in response to business changes, legal requirements, or service adjustments.
Updated versions will be posted on this website, with the date of the latest update indicated on the page. Your continued use of the website or purchase of products following an update constitutes your acceptance of the updated Terms, except where applicable law provides otherwise.
13. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions shall continue in full force and effect to the extent permitted by applicable law.
14. Entire Agreement
These Terms, together with other applicable policies published on the website—including the Privacy Policy, Shipping Policy, and Return/Refund Policy—constitute the entire agreement between you and KELVANTA COMMERCE LLC regarding the relevant website services and product transactions.
In the event of a conflict between policies, interpretation shall be based on applicable law and the specific scope of application of each policy.
15. Contact Us
If you have any questions regarding these Terms, please contact us.
